FAQ

What are Sugar Monster Products made of?

♡The base ingredients of Sugar Monsters scrubs are sugar and essential oils! All completely hand made with only natural, skin loving ingredients. Even so, we still suggest doing a patch test 24 hours before to make sure your skin is happy ♡

Do you ship outside of Australia?

♡As of right now, we are only shipping within Australia. As we grow we hope to expand to the rest of the world!♡ 

How long to these products last?

♡All products differ! Because they are natural they aren't meant to last for longer than 6 months. If the product is sealed when not in use and taken care of, you can get around 1-3months out of your product♡

Are they Vegan?

♡Yes all of the the Sugar Monster products are vegan and cruelty free! All ingredients are natural!♡

How long will it take for my product to get to me?

♡As soon as possible! But please be patient. Sugar Monster is a completely independent business with only a couple of hands. Your scrub is freshly made after an order is put through then handled as quickly as possible so you can start scrubbing away♡
We use Australia Post - see table below for standard shipping times 
https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage

I'm not happy with my scrub. What do I do?

♡If for any reason you're unhappy with the product, please email sugarmonsterscrubs@outlook.com and we'll be in touch to assist!♡
*Photos may need to be provided if product is damaged or reaction occurs*

♡Any more questions? Email us at sugarmonsterscrubs@outlook.com or get in touch on Instagram @sugarmonsterscrubs♡