FAQ
The base ingredients of Sugar Monsters scrubs are sugar and essential oils! All completely hand made with only skin loving ingredients. Even so, we still suggest doing a patch test 24 hours before to make sure your skin is happy ♥
Do you ship outside of Australia? As a starting point, we are only shipping within Australia at this time. As we grow we hope to expand to the rest of the world! ♥
How long do they last?
Typically around 3 months! But if taken care of up to 6 months. We suggest keeping the lid tightly closed when not in use to prevent the scrub drying out and for best results, using the product within a month ♥
How often can I use it?
Depending on your skin type you can exfoliate as often as you need to. But we recommend a couple of times a week ♥
Are they Vegan?
Yep! All ingredients are sourced within Australia and are vegan and cruelty free ♥
How do I use it?
We suggest using this product in the shower. Wet skin and gently scrub desired area. Avoid using on your face. Wash away the scrub then follow up with your usual soap or body wash! Your skin will feel smooth and exfoliated ♥
How long will it take for my scrub to get to me?
As soon as possible! But please be patient. Sugar Monster is a completely independent business with only a couple of hands. Your scrub is freshly made after an order is put through then handled as quickly as possible so you can start scrubbing away ♥
We use Australia Post - see table below for standard shipping times
https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage
I'm not happy with my scrub. What do I do?
We apologize if for any reason you're unhappy with the product. Please email sugarmonsterscrubs@outlook.com and we'll be in touch to assist ♥
*Photos may need to be provided if product is damaged or reaction occurs*
Any more questions? Email us at sugarmonsterscrubs@outlook.com or get in touch on Instagram & Facebook ♥